ProactiveSupportDefaults

JSON Example

{
    "attach_core_dump": false,
    "attach_tech_support": false,
    "case_severity": "string"
}

boolean

attach_core_dump

Optional

Opt-in to attach core dump with support case. Field introduced in 20.1.1. Allowed with any value in Enterprise, Enterprise with Cloud Services edition. Allowed in Essentials (Allowed values- false), Basic (Allowed values- false) edition.

boolean

attach_tech_support

Optional

Constraints: default: true

Opt-in to attach tech support with support case. Field introduced in 20.1.1. Allowed with any value in Enterprise, Enterprise with Cloud Services edition. Allowed in Essentials (Allowed values- false), Basic (Allowed values- false) edition. Special default for Essentials edition is false, Basic edition is false, Enterprise edition is True.

string

case_severity

Optional

Constraints: default: Severity 5

Case severity to be used for proactive support case creation. Field introduced in 20.1.1. Allowed with any value in Enterprise, Essentials, Basic, Enterprise with Cloud Services edition.